7 Tips for Making Phone Calls in English

At First Business English we know that making phone calls in English as a non-English speaker can be daunting or at least a little stressful. You may be contacting a future employer about a job you applied for or investigating sourcing a new supplier or business partner overseas. First Business English online has provided some tips here for making business phone calls for non-native English speakers. If you have a Business English call coming up, simply follow the 7 steps below to build your confidence.

1. Plan and prepare: Before making a business phone call, plan what you want to say and what questions you want to ask. Write down key phrases and vocabulary that you might need during the call. This will help you feel more confident and prepared.
2. Speak slowly and clearly: When speaking on the phone, it’s important to speak slowly and clearly so that the other person can understand you. Take your time and enunciate your words carefully.
3. Use simple language: Try to use simple language and avoid complex sentences or idioms. This will make it easier for the other person to understand you.
4. Repeat and confirm: Repeat important information and confirm that you have understood correctly. This will help avoid misunderstandings and ensure that both parties are on the same page.
5. Be polite and professional: Remember to be polite and professional during the call. Use formal language and avoid using slang or casual expressions. This will help you create a good impression and build trust with the other person.
6. Listen carefully: Listen carefully to what the other person is saying and ask for clarification if you are unsure. This will help you understand their needs and respond appropriately.
7. Practice: Practice speaking English on the phone with friends or family members to build your confidence and improve your communication skills. The more you practice, the more comfortable you will feel during business phone calls.

At First Business English we think that by following these tips, you can improve your communication skills and make successful business phone calls in English. If you feel that you need additional practice for an upcoming important phone call in English, First Business English will provide you with a practice lesson that will help and support you to deliver an effective call in the English language.

About First Business English

First Business English is a premium business English language online education center that provides individuals and groups the opportunity to learn Business English that enhances their careers and lives through a structured Business English curriculum. Contact Us